Julie Reiten might not be a name you hear every day, but if you're involved in excavation work—especially in Illinois—she’s someone you’ll want to know. Julie Reiten is actually the name behind the Julie System, a vital service that helps excavators and utility professionals handle underground utility locating requests safely and efficiently. So if you’re planning a digging job, you’ll probably end up interacting with Julie Reiten one way or another. Whether you’re a seasoned pro or just getting started in the field, understanding how the Julie System works can save you time, money, and a whole lot of headaches.

What makes Julie Reiten stand out is how it simplifies the sometimes complicated process of submitting locate requests. Instead of calling and waiting on hold, you can use Remote Ticket Entry (RTE) to handle things online, whenever it's convenient for you. It’s built specifically for professionals who need quick, reliable access to ticket information without the hassle of long wait times or repeating the same details over the phone.

Whether you're dealing with a standard project or need to check the status of a locate request, Julie Reiten gives you tools to streamline your workflow. It’s more than just a phone number—Julie Reiten is a system designed to support excavators, improve safety, and help prevent damage to underground utilities. And as the industry evolves, so does Julie Reiten, offering more digital tools and online support to keep up with modern demands.

• Peyton Hembree

Table of Contents

• What Is Julie Reiten?
• How Does Julie Reiten Work?
• Why Julie Reiten Matters for Excavators
• Using Remote Ticket Entry (RTE) with Julie Reiten
• FAQ About Julie Reiten

What Is Julie Reiten?

Julie Reiten is a service created to help professional excavators and contractors in Illinois manage underground utility locate requests. The name comes from the Julie Law, part of the Illinois Underground Utility Facilities Damage Prevention Act. Julie stands for Joint Utilities Locating Information for Excavators, and Reiten is the system that makes the process easier, faster, and safer for everyone involved.

At its core, Julie Reiten provides a central point of contact for submitting and managing locate requests. Whether you're planning a small job or a major excavation, Julie Reiten coordinates with utility companies to mark underground lines so you can dig safely. It's a key part of complying with state laws and avoiding damage to critical infrastructure like gas lines, water mains, and electrical cables.

Julie Reiten also helps with things like checking the status of existing tickets, looking up locate details, and getting support for more complex projects. While calling 811 is still an option, many professionals prefer using the online tools offered by Julie Reiten for a more streamlined experience.

• Anthony Edwards Young

How Does Julie Reiten Work?

Using Julie Reiten starts with submitting a locate request at least three days before you plan to start digging. You can do this online through the Julie Reiten system or by calling the service directly. Once the request is submitted, Julie Reiten notifies the relevant utility companies, who then send locators to mark underground lines in the area of your project.

One of the key features of Julie Reiten is the Remote Ticket Entry (RTE) system. This online platform lets you handle locate requests without needing to call in. You can look up tickets, check project details, and even get updates on the status of your locate work—all from your computer or mobile device. It's especially useful for professionals who manage multiple projects at once.

Julie Reiten also provides support through educational resources, including how-to videos and a frequently asked questions (FAQ) section on their site. These tools help users understand how the system works and how to get the most out of it. If you ever need help with a ticket or have questions about a specific locate request, the Julie Reiten team is available to assist you.

Why Julie Reiten Matters for Excavators

For professional excavators, time is money. Any delay in getting a locate request processed can push back your project timeline and increase costs. That’s where Julie Reiten comes in. By offering a fast, reliable way to submit and manage locate tickets, Julie Reiten helps keep excavation projects on track and within compliance.

One of the biggest advantages of using Julie Reiten is safety. Underground utility lines are often hidden and hard to detect without proper equipment. Hitting a gas line or electrical cable can be dangerous, even life-threatening. Julie Reiten helps prevent these accidents by ensuring utility companies are notified and given time to mark the lines before digging begins.

There’s also the legal side to consider. In Illinois, failing to submit a locate request before digging is a violation of state law. Julie Reiten helps excavators stay compliant, which can protect you from fines and liability in case of accidental damage. Plus, using the system shows that you’re a responsible professional who takes safety seriously.

Using Remote Ticket Entry (RTE) with Julie Reiten

Remote Ticket Entry, or RTE, is one of the most useful tools Julie Reiten offers. It gives users the ability to handle locate requests online, avoiding long phone wait times and repeated explanations of project details. Here’s how it works:

• Log in to the Julie Reiten system using your credentials.
• Submit a locate request by entering details like the dig site location, project type, and planned start date.
• Receive confirmation once the request is processed, and wait for utility companies to mark the site.
• Check the status of your ticket anytime using the online dashboard.

RTE is especially helpful for professionals who handle multiple digging jobs in a week. You can manage all your tickets in one place and get updates without making multiple calls. It’s also a good way to avoid common mistakes like missing ticket deadlines or submitting incomplete information.

If you’re new to RTE, Julie Reiten offers guides and tutorial videos to walk you through the process. You can also contact their support team if you run into any issues. The goal is to make the ticket entry process as smooth as possible, so you can focus on the job at hand.

Learn more about how to use Remote Ticket Entry by checking out the Julie Reiten FAQ page or watching their how-to videos. These resources can help you get up to speed quickly and start using RTE with confidence.

FAQ About Julie Reiten

What is Julie Reiten used for?
Julie Reiten helps excavators in Illinois submit and manage underground utility locate requests. It ensures utility companies are notified before digging begins so they can mark underground lines to prevent accidents.

How do I submit a locate request using Julie Reiten?
You can submit a locate request online using Remote Ticket Entry (RTE) or by calling 811. It’s best to submit your request at least three days before you plan to start digging to give utility companies enough time to respond.

Can I check the status of my locate ticket online?
Yes, Julie Reiten allows you to look up tickets and check the status of your locate request through the online system. This helps you stay updated on the progress without having to call in.

If you're looking for more detailed information, this guide on locating underground utilities offers additional tips and best practices for safe digging.